Container Warranty
Your shipping container purchase is covered for a period of UP TO eight (8) years, depending on condition of shipping container at purchase (see below).
Your protection begins the day you receive your container.
General Purpose/Dry Shipping Containers
Warranty Policy Details
Your container will arrive in watertight, rodent-proof, weather-proof, and corrosion free condition.
Your container will remain watertight, weather-proof, rodent-proof and free from corrosion.
Our warranty policy covers:
- the doors
- walls
- roof/ceiling
- door rubber gaskets/seals
- flooring
Your container will remain watertight and corrosion free for the duration covered by our Container Protection Policy. The plywood flooring will be in and the will remain in sound condition for the period of your protection policy.
Policy Requirements
Placement of the container must meet policy requirements to use warranty offer.
Exact condition of your container will vary depending upon the grade of unit purchased.
Your container must be delivered/placed 1) elevated 3″ off ground, 2) on solid (cement or asphalt type of surface) or “prepared” ground (compacted gravel or prepared timber) for warranty to be in effect.
The walls, seals, roof and doors of your container are fully covered against any leakage, corrosion or puncture due to wear, weather/elements or age.
Your container flooring is also assured to be in good to brand new condition (depending on rating of container purchased) and covered against rotting or excessive chipping or deterioration.
Upon delivery, the container must be elevated a minimum of 3 inches at the columns to obtain the flooring portion of this warranty.
Policy Coverage
Upon purchase, every container we sell is in the above condition. Your container will remain in this condition for the length of your Container Warranty.
5-Star Containers: Covered for Eight (8) years
4-Star Containers: Covered for Five (5) years.
3-Star containers: Covered for three (3) years.
2-Star containers: Covered for two (2) years.
If you have any issues with your container, regarding the areas covered in this Container Protection Policy, then please feel free to contact us and we will make it right. We stand by our customers and their container purchase 100%.
This is our commitment to you and our policy.
Refrigerated Containers Protection Policy
All refrigerated containers come with the same warranty as the Dry Containers of the same star rating.
In addition, these containers are also covered by our Quality Assurance Mechanical Warranty as detailed below.
Refrigerated Containers – Exterior and Interior Function
Your container will remain watertight, weather-proof, rodent-proof and free from corrosion.
This policy covers:
- the doors
- walls
- roof/ceiling
- door rubber gaskets/seals
- flooring
All Refrigerated Containers are covered by our Container Protection Policy (for exterior issues) for a minimum of Five (5) Years depending upon the initial sale condition of the Refrigerated unit.
Insulated units, as non-functional reefers, are covered by our Container Protection Plan for a minimum of three (3) Years, based on initial condition of unit at time of sale.
Refrigerated Container Quality Assurance Mechanical Warranty
Your refrigerated container will arrive in very good mechanical and operating condition. Your refrigerated container has been fully inspected ,structurally and mechanically, to ensure that all parts are in fully operational and in very good working order. Your refrigerated container will come with paperwork showing that it has been fully tested, at various temperatures and in different conditions for a minimum of 24 hours.
We also warranty that all refrigerated container will function within all normal operating parameters. For the first six months after your refrigerated container’s delivery, we will replace any part that might fail or become faulty-any part-including the compressor.
Five-Star/Brand New refrigerated units are covered for the duration of the manufacturer’s warranty (which is up to five years).
Four-Star/Newer refrigerated units that are still in warranty and are covered by the manufacturer’s warranty remaining on this unit but all refrigerated containers are covered for a minimum of six months as detailed above. A Four-Star refrigerated container is in excellent used condition and usually under five (5) years since date of manufacture.
Three-Star refrigerated units no longer have any portion of the original manufacturer’s warranty remaining. These units are covered by our six-month quality-assurance mechanical warranty.
Three-Star refrigerated units are typically ten-twelve years of age and will be in very good condition.
We warranty every Refrigerated container for a minimum of six (6) months from date of delivery.
Flooring warranty for Refrigerated and Insulated Containers
The flooring of an insulated or refrigerated container is made from aluminum and is covered to be free, and remain free of deep rust or advanced corrosion that may inhibit its ability to remain watertight.
The duration of this portion of your warranty is based upon the condition of your container when purchased.
Note: We will only sell higher end refrigerated or insulated containers. Every refrigerated or insulated container we sell will be of the quality to pass inspection for use in food preparation or storage of food or food container items.